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Confidentiality

Pause You Counselling offers you all the confidentiality which the law allows. In some cases, such as when there is an immediate threat to a person’s safety, or when there is knowledge of child abuse, the law requires these matters to be reported. What you discuss during your therapy session is kept confidential however, I may discuss in supervision your case to design new strategies to assist you. Identifying information will not be disclosed. No contents of the therapy sessions, whether verbal or written may be shared with another party without your written consent or the written consent of your legal guardian. The following is a list of exceptions:

1. Duty to Warn and Protect
If you disclose a plan or threat to harm yourself, I am required to notify your family and notify legal authorities. In addition, if you disclose a plan to threat or harm another person, I am required to warn the possible victim and notify legal authorities.

2. Abuse of Children and Vulnerable Adults
If you disclose, or it is suspected, that there is abuse or harmful neglect of children or vulnerable adults (i.e. the elderly, disabled/incompetent), I am required to report this information to the appropriate state agency and/or legal authorities.

3. Prenatal Exposure to Controlled Substances
Therapists must report any admitted prenatal exposure to controlled substances that could be harmful to the mother or the child.

4. Minors/Guardianship
Parents or legal guardians of non-emancipated minor clients may have the right to access the clients’ records.

5. Insurance Providers
Insurance companies and other third-party payers are given information that they request regarding services to the clients. The type of information that may be requested includes: types of service, dates/times of service, diagnosis, treatment plan, description of impairment, progress of therapy, case notes, summaries, etc.

Privacy Policy

This site is owned and operated by Pause You Counselling. Your privacy is of the utmost importance to me. At Pause You Counselling I want to make your experience online satisfying and safe.

 

Pause You Counselling gathers information that users provide through optional and voluntary submissions. These submissions are for clients to receive further information about services offered at Pause You Counselling. Under no circumstances does Pause You Counselling divulge any information about an individual user to a third party.​ Your privacy is of the utmost importance. This privacy statement discloses what information I gather and how it is used.

Pause You gather information that users provide through optional, voluntary submissions. These submissions are for users to receive further information about services offered at Pause You Counselling. Under no circumstances does Pause You Counselling divulge any information about an individual user to a third party.​

Pause You Counselling gathers information through:

1. Form submissions.

Users can choose to enter their details to receive further information relating to receiving a service. The information gathered from this form is used for identifying users needs and to provide contact information for further communication about our products and services as specifically requested.

2. “Contact Us” form submission

Users can choose to request further information or ask questions directly from our online enquiry form. The information gathered from users will be used to make contact with these clients to provide answers to their questions and not for any other purpose.

3. Children

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), Pause You will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

By using this site, you consent to the collection and use of this information by Pause you. If we decide to change our privacy policy, I will post those changes on this page so that you are always aware of what information collected, how it is used, and under what circumstances it is disclosed

Cancelation Policy

If you are unable to attend an appointment, we request that you provide at least 24 hours advanced notice. Since we are unable to use this time for another client, please note that you will be invoiced for the entire cost of your scheduled appointment if it is not timely cancelled or rescheduled. For cancellations made with less than 24 hour notice or a scheduled appointment that is completely missed, you will be invoiced for the session. We appreciate your help in keeping the office schedule running timely and efficiently for our community. 

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